Terms and Conditions Courses

Terms and Conditions for Courses

  1. GENERAL REQUIREMENTS: Course participants must be at least 16 years of age except for Youth-Courses.
  2. TERMS OF PAYMENT: For German A1, A2 levels (intensive & extensive), B1 and B2 levels and Luganda classes, 100% of the tuition fee must be paid upon application. This amount is not refundable unless the course has been cancelled by GZK/UGCS. It can however be used within a period not exceeding two academic terms from the time of payment.
  3. CANCELLATION AND REFUNDS: Course cancellations of fully registered candidates MUST be done within the first week of the session and your tuition fees will be refunded. A cancellation fee of 30% will be deducted from the refund. Cancellation requests must be submitted in writing to the Head of Language: language@goethezentrumkampala.org. The refund will be processed if you present your original receipt. The cost of books will be refunded too if the books are not written in and are in good shape. The membership fee of UGX30,000 is not refundable unless GZK/UGCS cancels a class. You are allowed to defer your participation to the next session. In this case, your tuition fees will be held with GZK/UGCS without the deduction of the 30% cancellation fee. If a course does not start as planned because of insufficient numbers of participants (minimum 6) OR due to any other major reason like a state of emergency in the country, we reserve the right to cancel or postpone the course. In this case, we will offer the participants the opportunity to move to another course or to receive a full refund to the tuition fees.
  4. MEMBERSHIP: To follow courses at the GZK, all students have to become members of the Uganda German Cultural Society (UGCS). The Membership is valid for one calendar year and costs UGX 30.000 per year. Being a member, every student receives a Student’s Membership Card, which allows him/her to benefit from all the facilities of the GZK (Library, Computer, Free Entry Events…). The Membership is not refundable.
  5. RESPONSIBILITIES OF PARTICIPANTS: Participants are required to adhere to the course rules and house regulations of GZK/UGCS. To receive a confirmation of participation at the end of the class, each participant must maintain a minimum of 80% active attendance and participate in continuous assessment tests throughout the study period. Additionally, participants should be prepared to transition from physical classes to online classes if GZK/UGCS needs to close due to a natural disaster, pandemic, or any other state of emergency.
  6. LIABILITY OF THE GZK/ UGCS: The liability of GZK/ UGCS and its staff is limited to intent and gross negligence. GZK also accepts no liability for the cancellation of its services due to force major (e.g. natural disasters, fire, floods, pandemics, war, official orders and all other circumstances beyond the control of the contractual parties).
  7. SUGGESTIONS AND COMPLAINTS: GZK/UGCS welcomes comments and suggestions from students as to how GZK/UGCS might improve its service. You are encouraged to give any suggestions in writing to the suggestion box, located near the library. If you wish to make a complaint about the conduct of a member of staff you should first discuss the matter with the person concerned (who may be able to resolve the matter informally). If you then wish to pursue the matter formally you should contact the Head of Language, language@goethezentrumkampala.org. Your complaint will be investigated and any appropriate subsequent action will be taken.
  8. DISCLAIMER: Kindly note that the confirmation of participation that we issue at the end of every term are NOT the international Goethe-Institut Certificates. The certificates we issue are only for internal purposes and as such are not admissible for academic purposes abroad or otherwise.
  9. TECHNICAL REQUIREMENTS FOR ONLINE COURSES: The Zoom application is required to participate in online classes. Zoom’s requirements for the device can be found in the manufacturer’s specifications. The program must be installed on the device before the first class. The device can be a laptop, PC, cell phone, tablet, etc. that meets the minimum requirements. In addition, unrestricted access to a stable Internet connection is required. Zoom consumes approximately 1 GB per lesson.